FAQs

Frequently Asked Questions (FAQs)

Welcome to DornerLand Bookkeeping! Here are answers to some common questions about our services. If you have any additional questions or need further clarification, please don't hesitate to contact us.

1. What services do you offer?

We offer a wide range of bookkeeping services, including financial data entry/reconciliation, accounts payable/receivable, payroll entry, financial reports preparation, QuickBooks online training, and training for QuickBooks, Xero, and Excel.
2. Do you provide services nationwide or only in Buffalo, NY?

While our physical location is in Buffalo, NY, we offer nationwide bookkeeping services with virtual appointments. No matter where your business is located, we're here to assist you remotely.
3. What types of businesses do you work with?

We work with small to medium-sized businesses across various industries. Whether you're a startup, a sole proprietor, or an established corporation, we have the expertise to meet your bookkeeping needs.
4. Do you offer QuickBooks training for beginners?

Yes, we offer customized QuickBooks training sessions for beginners as well as advanced users. Our training programs are tailored to your specific needs and skill level, ensuring that you get the most out of your training experience.
5. Do you provide assistance with QuickBooks setup?

Absolutely! We offer setup assistance to help you get started with QuickBooks and customize the software to suit your business needs. From creating your company file to setting up charts of accounts, we'll ensure that QuickBooks is configured correctly for your business.
6. Are your financial reports compliant with accounting standards?

Yes, our financial reports are prepared in accordance with generally accepted accounting principles (GAAP) and other relevant accounting standards. We prioritize accuracy and compliance in all our reporting services.
7. Do you offer ongoing support after training sessions?

Yes, we provide ongoing support and assistance to all our clients, including those who have completed training sessions. Whether you have questions about software usage, bookkeeping practices, or anything else related to our services, we're here to help.
8. What payment options do you accept?

We accept various payment options, including Visa, MasterCard, American Express, Discover, and check payments.
9. How can I schedule a consultation or training session?

To schedule a consultation or training session, please contact us at 716-548-4364 or email us at contact@dornerlandbookkeeping.com. Our team will be happy to assist you and answer any questions you may have.
10. What are your business hours?

Our business hours are Monday to Friday from 9:00 am to 5:00 pm, and Saturday from 9:00 am to 1:00 pm. We are closed on Sundays.